Datenschutzerklärung | Logipoint Informatic AG

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Privacy Policy

1 General information

Data protection is an important concern for us. Therefore, we process your personal data ("Personal Data") with great care and in accordance with the applicable legal requirements. Logipoint Informatic AG, Blegistrasse 1, 6343 Rotkreuz, Switzerland processes your Personal Data for various purposes and provides transparent information about this data processing. «Personal data» means any information that can be associated with an identified or identifiable natural person. The term «processing» includes any handling of personal data, e.g. obtaining, disclosing, storing, deleting, etc.

Please read the entire privacy policy carefully. This will tell you how and why we process your personal data and what rights you have in connection with this data processing.

To whom and when does this privacy policy apply?

If you purchase services or products from us or have a contractual relationship with us
Visitors to our website www.logipoint.ch
When you contact us, e.g. via e-mail, letter, via our contact form or also another contact tool
When you receive information or marketing communications from us
When you register for certain offers (e.g. events)
When you subscribe to our newsletter
When you apply for a job with us
When you deal with us in the context of further data processing related to our offers

2 Responsibility

The company responsible for the processing of personal data is the company which determines for what purpose and by what means the processing is carried out. For the data processing according to this Privacy Policy, the following company or person is the «responsible party» in the sense of the FADP, i.e. the body responsible under data protection law, unless otherwise communicated in the specific individual case (identity):

Logipoint Informatic AG

Blegistrasse 1

CH-6343 Rotkreuz

If you have any concerns or questions about data protection or this privacy policy, you can contact us at office@logipoint.ch.

3 Personal data to be processed

We also process different categories of personal data in view of the different purposes. In the case of contractual partners that are companies, we process less personal data - here we process in particular data of contact persons of the companies (e.g. name, e-mail address, function in the company, communication data). You provide us with much of the following personal data yourself. However, as a rule you are not obliged to do so. If you disclose data about other persons to us, we assume that you are authorized to do so and that this data is also correct. You automatically confirm this when you provide us with data about these third parties. Please ensure that the third parties concerned have been made aware of this privacy policy.

3.1 Basic data and contact information

Basic data and contact information relate directly to your person and characteristics

(e.g. to contact you). For example, we process the following basic data:

Name, first name
gender
Date of birth
Address/address
e-mail address
Telephone number
Nationality and status of residence permit
Information on language preferences
Information from ID or passport
Family data (e.g. marital status)
Job function and employment information (e.g., employment relationship, employer)
Information on education
Information on income and assets
Information on the residential situation
Signature authorizations and declarations of consent

We receive this master data directly from you. Under certain conditions, however, we may also obtain personal data from third parties, e.g. from our contractual partners, associations and address dealers and from publicly accessible sources such as the Internet.

3.2 Contract Data

Contract data is information that accrues in connection with the execution of the contract. We process the following data:

Information from the run-up to the conclusion of a contract and information on the conclusion of the contract itself (e.g. on the subject matter of the contract), as well as the information required or used for processing
Date, information on the type and duration as well as conditions of the relevant contract, data on the termination of the contract
customer history
Information on payments and payment modalities, mutual claims
Information on complaints, customer satisfaction, complaints, feedbacks
Responses to customer and satisfaction surveys

3.3 Application Data

Application data is data that is generated in connection with your application to us, e.g. the following data:

Resume / Curriculum Vitae (CV), letter of motivation
Work and degree certificates
Information about your current job (e.g. notice period)
Salary expectations
Information in connection with a job interview

3.4 Communications Data

Communication data is data that arises in connection with communication with you, e.g. this is the following data:

Contact details such as postal address, email address and telephone number.
Content of all correspondence
Details of the nature, time and other peripheral data of the communication

If we record telephone conversations, we will inform you at the beginning of the conversation. If you do not want your conversation to be recorded, you have the option of terminating the call in good time or communicating with us via other communication channels.

3.5 Behavioral Data

In order to tailor our offers and services to you, we try to get to know you better. To this end, we process data on your behavior. Behavioral data is information about your use of our website. It may also be collected on the basis of technical data. We may also use your other interactions with us as behavioral data, and we may link behavioral data to other information. Then, this data gives us information about what your needs and interests are likely to be. We analyze behavioral data for this purpose. This gives us overall knowledge in terms of preferences and the likely behavior of you or even groups of people with similar characteristics.

3.6 Location data and technical data

When you visit our website, technical data is collected. This includes, for example, the following data:

Location and traffic data
IP address of the end device and device ID
Information about your device, the operating system of your end device
Information about your Internet provider
Content accessed or logs in which the use of our systems is recorded
Date and time of access to the website

4 Purposes of our data processing

We process personal data from you, to the extent permitted, for different purposes in which we have a legitimate interest corresponding to the purpose:

For the performance of contracts
To improve our services and products
For communication purposes (e.g. replying to your messages)
For marketing and information purposes (so that we can, for example, inform you about offers or new activities according to your personal interests)
To review your application (so that we can assess whether you are suitable for a position with us)
To maintain our IT security (in particular, to monitor the performance of our website)
To enforce operational and building security measures and to protect our employees, other people and valuables
For internal administration (e.g., in the context of accounting or archiving data)
For compliance with legal requirements (e.g., to process complaints, prevent and investigate crimes or other misconduct)
Assertion of legal claims (if necessary, we also process personal data to enforce claims in and out of court and before authorities in Switzerland and abroad or to defend ourselves against legal claims)
For the development of the company (e.g. for the management of the company, for the handling of the purchase and sale of business units and the associated transfer of personal data)

5 Data processing in connection with social media

If you contact us via social media and our profiles there, e.g. on Facebook, LinkedIn, Xing, etc., comment on content or forward posts, we collect information that we can use for marketing purposes, for example. The respective provider of a social media platform also collects data itself when you visit our profile.

Further information on data processing by a social media provider itself can be found in the respective data protection statements and privacy policies of this provider.

We offer you the option on our website to use a so-called social media plugin from Facebook, LinkedIn, Xing to integrate functions of the respective provider on our website. These plugins are deactivated by default, but are activated when you click on the social media icon on the website. You can address requests for information and other data subject inquiries in connection with these social media providers directly to the provider in question.

6 Online advertising techniques

On our website, we use online advertising techniques such as cookies. We use them to measure the user-friendliness and success of the website and online advertising campaigns.

6.1 What are online advertising techniques such as cookies?

If we track you, we can distinguish accesses by you from accesses by other users so that we can ensure the functionality of the website and carry out statistical analyses. Each time you access a page, you are recognized as an individual visitor and can thus be distinguished from other persons, for example by the server assigning a unique identification number to your browser (this is then referred to as a "cookie"). Cookies are automatically stored on your terminal device when you visit our website. We use cookies, for example, to save settings between your visits to the website or to collect statistical, technical data.

6.2 Which cookies or online advertising techniques do we use?

We use analysis services so that we can optimize our website. In the following, we explain by way of example how our most important analytics service providers work. Other third-party providers of corresponding tools generally process personal data in a similar manner.

Google Analytics, an analytics service provided by Google LLC and Google Ireland Ltd. (Google). Google Ireland Ltd. is the responsible party for the processing of personal data. Google uses cookies and online advertising techniques to analyze certain information about the behavior of individual users on the website. Based on the analyzed data, Google provides us with evaluations, but also processes data for its own purposes. Information on data protection at Google Analytics can be found here: https://policies.google.com/privacy?hl=de

Facebook Pixel, an analysis tool from Meta Platforms Ireland Ltd (Meta). This allows us to control ads on Facebook and Facebook partners so that they are only displayed to those users who might be interested in the corresponding advertising. The data is stored on servers in the EEA and the USA. Users can send requests for information and other inquiries directly to Meta. Information on data protection at Meta can be found here: https://de-de.facebook.com/help/contact/1650115808681298

LinkedIn Insight Tag, an analytics tool from LinkedIn Ireland Unlimited Company (LinkedIn). With this tool, we are informed that you have visited our website, where your IP address is processed here. The tool allows us to evaluate the use of our website. The data is stored on servers in the EEA and the USA. Please note that LinkedIn can establish a connection to a user profile and use evaluated data for its own advertising purposes. Further information on LinkedIn's data protection and corresponding settings options can be found here: https://de.linkedin.com/legal/privacy-policy

Hubspot, an analytics tool from HubSpot Inc. HubSpot Ireland Ltd (HubSpot) is the data controller for the processing of personal data. Specifically, HubSpot is an integrated software solution that covers various aspects of online marketing. We use Hubspot as a CRM integration on our website to optimize communication processes with you. This allows us to ensure a smooth communication and consulting service. Information on Hubspot's data protection can be found in Hubspot's Data Processing Agreement and here: https://legal.hubspot.com/de/privacy-policy

7 Support Tools

To provide you with fast and smooth support via remote access (remote support), we work with the provider TeamViewer GmbH (TeamViewer). TeamViewer is a worldwide used remote desktop tool, which allows us to access your device (PC, notebook, etc.) remotely, e.g. in case of a malfunction, in order to be able to help. In doing so, you have to register with TeamViewer, which results in the collection of personal data. Information about TeamViewer's data protection can be found here: https://www.teamviewer.com/de/datenschutzinformation/

8 Disclosure of data to other companies and other recipients

We disclose your personal data to service providers. This applies in particular to IT service providers and logistics companies, but may - where necessary - involve analysis service providers, debt collection service providers, credit agencies, marketing service providers, etc. Insofar as these service providers process personal data as order processors, they are obliged to process personal data exclusively in accordance with our instructions and to take data security measures. Data may then also be disclosed to other recipients, e.g. to courts and authorities in the context of legal proceedings.

In individual cases, we may also disclose personal data to other third parties for their own purposes, e.g. if you have given us your consent to do so or if we are legally obliged or entitled to disclose such data.

9 Duration of data processing

We store and process your personal data for as long as it is necessary for the purpose of the processing (in the case of data relating to contracts, this is usually for the duration of the contractual relationship), for as long as we have a legitimate interest in storing the data (e.g. in order to enforce legal claims, or to ensure IT security) and for as long as data is subject to a statutory retention obligation (for certain data, for example, there is a ten-year retention period, which we must comply with). We destroy or anonymize your personal data after the storage or processing period has expired, provided that no legal or contractual obligations prohibit this.

10 Data subject rights

You have certain rights under applicable data protection law to obtain further information about our data processing and to have an influence on it. These are in particular the following rights:

You have a right to information. This means that you can request information about our data processing. We are at your disposal for this purpose. You can also submit a so-called information request if you wish to receive further information and a copy of your data.

You have a right of transfer. This means that you have the right to receive the personal data that you have provided to us in a structured, common and machine-readable format or to have it transferred to a third party, insofar as the corresponding data processing is based on your consent or is necessary for the performance of the contract.

You have a right of deletion and objection. This means that you can object to our data processing so that we can no longer process your data. You can then request that we delete your personal data. However, we would like to point out that we will continue to process and store your data if we are obliged to do so.

You have a right of rectification. This means that you can have incorrect or incomplete personal data corrected or completed or then provided with a so-called denial notice.

You have a right of withdrawal. This means that you can revoke your consent at any time, provided that you have previously given your consent for data processing. The revocation is valid from that moment, that is, only for the future and not for the past. However, we may continue to process your data on a different basis in the event of your revocation.

If you assert your data subject rights, we must verify your identity (this is done, for example, by sending you a copy of your IDor Passport). The listed data subject rights are then subject to legal requirements and restrictions. This means that the exercise of rights is not always possible in full.

For example, we still need to process your personal data in order to fulfill an order with you, to protect our own interests worthy of protection or to meet legal obligations. Insofar as it is legally permissible (e.g. to protect the privacy of third parties as well as to protect our own interests worthy of protection, such as the existence of business secrets), we may restrict or refuse to allow you to exercise your rights. It should also be mentioned that you also have the option of taking your concerns to the competent data protection authority (https://www.edoeb.admin.ch/).